Mission statement for sustainable and responsible corporate governance

At our hotel, we strive for a corporate culture that is open, fair and team-oriented. We foster an environment that encourages collaboration and puts our employees at the centre. Our core values are respect, integrity, customer service and innovation.

We are convinced that a positive corporate culture starts with our employees. We strive to create an atmosphere of trust and respect where each individual is valued and their individual contributions are recognised. We offer competitive benefits and opportunities for professional development. We also offer regular team-building activities, such as staff events, to build relationships and encourage collaboration.

Our commitment to guest service is at the heart of our corporate culture. We strive to provide the highest quality of service to our guests and exceed their expectations. We are committed to maintaining the highest standards of cleanliness and safety in our hotel and to providing each and every guest with a memorable experience.

We believe in the power of innovation and creativity and strive to create an environment that fosters these and encourages our employees to think outside the box. We are always looking for new ways to improve our services and products and strive to stay ahead of the curve.

At our hotel, we recognise that a strong corporate culture is critical to our success. We are committed to reducing our environmental footprint and improving our environmental performance in every aspect of our operations, and to providing our employees with the knowledge and tools they need to make environmentally conscious decisions in their daily work.

To ensure our employees are aware of and up to date with the latest sustainable practices, we will provide training and resources and regularly review our sustainability efforts.

We will strive to use recycled and/or renewable materials in all areas of our operations, from purchasing products to construction and renovation projects. We will also ensure that our suppliers adhere to similar sustainability standards. We will strive to reduce our energy and water consumption and look for opportunities to increase efficiency.

We will seek out and promote local businesses as partners that are committed to sustainability and have a positive impact on their surroundings. We have already taken the first step in this direction by taking on a one-year apple tree partnership for two apple varieties on the farm of Henning Fick in Hamburg-Finkenwerder as part of the Finkenwerder Apple Blossom 2023. With this partnership, we are consciously and sustainably strengthening a producer from the region and creating transparency of our products used. In addition, we will also promote and plan sustainable tourism, thus actively encouraging our guests to participate in sustainable activities.

Finally, we will strive to be a leader in sustainability in the hospitality industry. We will lead by example and work to ensure that our sustainability efforts are successful and lasting.